What This Privacy Policy Covers
When you open an account, we collect the information needed to run it — your name, email address, phone number, and the payment details you use to deposit or withdraw via bKash, Nagad, or Rocket. We also collect device and session data automatically when you access
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the platform from a mobile browser or app, including IP address, browser type, and pages visited. This data is used to verify your identity, process transactions, detect fraud, and improve how the platform works for you. We do not sell your personal data to third parties.
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We may share it with payment processors — including the local wallet rails you use — and with regulatory bodies where required by applicable law. Data shared with bKash, Nagad, or Rocket is limited to what those processors need to complete your transaction. We retain your
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account data for as long as your account is active and for a period after closure as required by applicable legal obligations. You have the right to request access to your data, ask for corrections, or request deletion where permitted under the laws of your jurisdiction.
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Availability of these rights depends on local law and eligible regions. To exercise any of these rights, contact our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.