Reference

How c111 Operates and What Applies to You

These legal terms set out the rules that govern your account and your use of c111. Access to our platform depends on your local law and eligible regions — read this before you open an account.

Account EligibilityJurisdiction RulesbKash & Nagad Wallet TermsAccount ConductPolicy Updates
c111 How c111 Operates and What Applies to You
ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling

We collect only the account data needed to verify identity and process wallet transactions via bKash, Nagad, or Rocket. We do not sell your data to third parties.

Cookie Policy

c111 uses session and preference cookies to keep you logged in and remember your lobby settings. You can manage cookie preferences from your browser at any time.

Account Security

Every account login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Retention

Account records are retained for as long as your account is active and for a period after closure as required by applicable rules. Request deletion by contacting support in writing.

LEGAL CONTACT

Reach Us About Legal Queries

Live Chat Open the chat widget from any page on c111 to reach our support team directly. Use this for urgent account or eligibility questions.
Email Support Send detailed legal or account queries to our support address. We respond to written requests in the order they are received.
Account Help Centre Log into your account and navigate to Help to submit a formal request about terms, wallet conditions, or account standing.

Common Legal Questions Answered

These are the questions we hear most often about account terms, eligibility, and your rights as a c111 account holder.

Access depends on your local law and eligible regions. It is your responsibility to confirm that using an online casino is lawful where you are located before opening an account.

We retain account records for a period after closure as required by applicable rules. You can request deletion of personal data by contacting our support team in writing.

Yes. Deposits and withdrawals via bKash, Nagad, or Rocket are subject to both our account terms and the individual rules of each payment provider.

Updated terms are posted at c111/legal/ and take effect immediately. Continuing to use the platform after an update means you accept the revised version.

Log into your account, go to Help, and submit a written request. For urgent matters, use live chat. We review disputes in the order they are received.

We share data only where required to process wallet transactions or comply with applicable rules. We do not sell account data to third-party marketers.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.